Leadership Team

Click on one of the people below to find out more information.

  • Dom Papa
    President / Owner

    Dom has been in the car business literally his entire life. He started out in his younger years washing cars, working in the Parts Department and the Body Shop and pushing a broom around - the typical things you do when your father owns a car dealership. After graduating from Embry Riddle Aeronautical University and flying commercially for a short time, he came to work in the family business. Today he oversees the entire operation and can be found at the dealership nearly every day. Whether buying cars at the auction, working with customers, assisting the Sales staff or leading our many charitable efforts, in particular Special Olympics Connecticut, whose athletes love him, Dom is passionate about the business and truly cares about making sure our customers have a great experience. Dom and his dog Claudia are here in the dealership interacting with guests nearly every day. Dom and the Papa's story were featured in a March issue of Dealer magazine, the premier trade magazine for the automotive business. Dom is extremely proud of Papa's Chrysler Dodge Jeep Ram and the people who work here every day to make our guest's experience positive and memorable. He truly believes that at Papa's, Our People Make the Difference! 

  • The Papa’s Family
    Our Founders

    Pictured left to right: Ken, "Mr. Domenic", Lisa, Helen and Dom 

    Domenic and Helen Papa along with Domenic's brother Eugene started Papa's Garage here in New Britain in 1947. In the over 70 years since the business began, it has grown to become one of the largest Chrysler Jeep Dodge Ram dealers in the region and one of New Britain's larger employers. They instilled a sense of community in their children that still holds today with contributions and events supporting many charities throughout the state. 

  • Lisa Papa-Thiesfeldt
    Communications and Leadership Advisor

    Lisa has held several positions in management, public relations and training over her career and was a Master Trainer for several major training initiatives including Creating Customer Focused Quality, Teams and Teamwork, Quality Improvement Process and Management Development and Leadership Training. She also participated in several Disney Institute programs. With the goal of creating an automotive dealership centered on customer service, Lisa has been working on increasing communications both with our associate group and guests, creating events and promotions to foster relationships with Papa's guests and instituting programs to give back to the community. Lisa is also involved in supporting many local charities including the Susan B. Komen Foundation, the American Cancer Society, Special Olympics, Prudence Crandall Center and coordinates our Annual Holiday Fill-the-Van Collection for local charities. Lisa and her rescue dog Sadie are members of the Intermountain Therapy Animals group. 

  • Sean Lawlor
    General Manager/Comptroller
    EXT: 3601

    Starting his career at Papa's as a Service Advisor, over the years Sean has worked in several of our departments and became the General Manager and Comptroller several years ago. Sean is a resource in all aspects of our business and can be found in the thick of things on a daily basis. He can often be found on the showroom floor, in the Service or Parts Departments, working with an employee or taking care of a customer to make sure their needs are met. Sean has always been a great supporter of our charitable programs and events that we have here and is personally very proud of our work and support of Special Olympics Connecticut.

  • Claudia the Min Pin
    Customer Relations

    Claudia is in charge of smiles. She makes everyone who visits the dealership smile.

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