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Georgia to CT to Buy a Chrysler 300 AWD

For a company car it was a Chrysler 300 AWD at the best price in Hartford CT that Tom Hartman found on the internet. He flew from Atlanta, GA to Bradley Airport in Windsor Locks to pick the car up for the lowest price at Papa's Dodge in New Britain. He talks about how Papa's Sales Associate Dan Arsenault was able to make a deal by phone and email and how everything was easy and smooth.

A first time buyers Happy Papa's Customers testimonial

Karen talks about how much her children are going to love coming to Papa's Chrysler Dodge Jeep Ram in New Britain CT, just south of Hartford, CT and north of new Haven, Ct. She not only talks about shopping at other dealerships in the Hartford, Bristol, Middletown and New Britain areas but also in Springfield, Mass. but other towns in Massachusetts as well before coming to Papa's and having a wonderfully satisfying experience buying her used Jeep Wrangler.


Another Happy Papa's Customers testimonial

Here is Cathy. She has purchased two cars from Papa's Chrysler Dodge Jeep Ram dealership in New Britain CT, just south of Hartford, CT and north of new Haven, Ct talking about the wonderful experiences she's had with both the new and used car sales dept. and the service dept.

A Happy Papa's Customers testimonial

Here is a customer who has bought multiple vehicles and referred others to Papa's Chrysler Dodge Jeep Ram dealership in New Britain CT, just south of Hartford, CT and north of new Haven, Ct talking about the wonderful experiences he's had buying and servicing new and used cars at Papa's


DealerRater 516 Reviews 4.7 Stars 
Google 114 Reviews 4.8 Stars
 Facebook 97 4.8
Over 1000 total, 97% Positive

 
Not Perfect - But better than the other guys!!!

DealerRater 4.6 stars 180 Reviews

Google 4 Stars    50 Reviews

not perfect but better then the other guys!!!!

A Yahoo! Local user
A Yahoo! Local user
Posted on 03/02/12
I wanted to add to the comment about Garry and Augie. My family has bought 4 cars through Garry. He is easy to work with and genuinely cares about the customer. I always recommend him to others and will continue to go to him for future purchases. Augie has been great to us in the service department as well. These two are a valuable asset to the Papa s Dodge team.


From Dealer Rater:

Review: 2/27/12
To Whom It May Concern:

My name is LaKiesha Reed, and I'm a single African American, Insurance Professional, and Mother. My journey began just looking to weigh my options as far as locking in a lower APR on my then current loan and or upgrading from my 2006 Chrysler 300 to something newer.

I currently work for an organization that promotes their partnerships and affiliate programs to their employees for added benefits and discounts. Although I believed at this time, I would not be eligible for a brand new car; I knew the program existed and gathered my control number before going. My absolute Love for the Chrysler Brand brought me to nearby Gengras Chrysler Doge located in East Hartford.

To make a very long story short, at Gengras Chrysler Dodge, I received exactly what I asked for in a car by the salesperson, and was approved for 2 loans. However, by the time the deal was finalized, I found myself being totally mishandled, blatantly disrespected, admittedly ostracized, as well as racially discriminated against. To sum it up, I pretty much received the WORST customer service, I have ever encountered, to date.

Not even 24 hours later, I met William Reudgen (who I will ALSO now affectionately refer to as Bill Da Bear) and his team where my experience went from way Below Negative to Supreme Excellence.

I had been up all night furious about what had transpired at Gengras and found a car online that could be compared to the car. I placed a call to see its availability. The first question I asked Bill was, if he was at all linked to Gengras, and he assured me No, they weren't. I then told him I was on my way!! Bill then asked what my concerns were and I proceeded to tell him what I had been thru, and what I expected from this experience. He assured me that I would never be treated that way at Papas, although he also could not guarantee anything as far as funding. With reservation, my sister Tiffany and I went to Papas Dodge in New Britain, and upon arrival we were taken care of with the utmost Respect and Care.

Before diving right into the numbers, Bill actually took the time to let me vent about my previous treatment, as well as, listened to what I wanted and why I was there. My first reason for even searching for a car was my Love for the Chrysler 300 in which I currently owned a 2006 model. Bill and I went over numbers and the scope of my future as well. Without me asking, Bill told me about the program with my job and Papas, which most car salesmen just Won't Do! I verified that I was familiar with the program and even had my control number but didn't expect to be approved for a brand new car. This is when Bill asked, if I've ever considered the Chrysler 200. I explained to him that I'd only become interested in the 200 until I realized I had the 300 series already but would still love to explore my options.

After exploring the options on the 300, we began to explore the 200 series. I was truly pleased as everything I loved about the 300s was in the 200s... We compared just about everything and to my delight, I was just as happy with the 200 as I was with both 300's I've owned. Bill and I discussed why this choice was the Best case scenario for me, as its more cost effective, in the sense that gas prices will be going up considerably, I would be receiving a Brand New 2012 as opposed to a used 300 series, how this would effect my credit score in the long run, and how I still have all the luxury and comfort ability as I've become accustomed to. After weighing my options, I agreed.

Bill took my numbers and story to his team and they all began to work. Not only did Bill divulge the invoice price I was to receive with my jobs' partnership & Papas', he also found a rebate on the car that would put me right where I needed to be for approval. Less than 24 hours later, I received the call that was approved as the owner of a Brand New 2012, Chrysler 200, in which I am LOVING!

Bill was Absolutely Right!!! This is the very best case scenario for me and my family right now, and I couldn't have made those sound decisions had I not gone to Papas Dodge in New Britain.

It is very safe to say that I will continue to do business @ Papa's and refer each and every person I run across, to the best Car Sales Place in CT.... Papas's Dodge!!!

Special Thanks Again to Bill "Da Bear", Eddie, Mark, Ron, & Matt.

I have never received such great customer service from a car sales place, ever!

Sincerely,
LaKiesha Reed

Billing Service Analyst, National Accounts
Diversity Network Leadership
Hartford Financial Services

From our Facebook page

http://www.facebook.com/PapasDodgeJeep

Carrie Zimmerman Wilhelm Sending a HUGE thanks to the staff of Papa's Dodge especially Mark, Dave, Angel and Mr. Papa! Everyone was fabulous and we highly suggest going down if you are in the market for a new car!!

Robert Gray I must say my 2010 Challenger Rallye with Winter Force snow tires along with the traction control works great in the snow. I have no problems at all!!!!

edmunds.com - 2 reviews
"Good experience Pros: freindliness; attention Cons: no price flexibility Bought a "pre-owned" vehicle in excellent condition. The sales rep, Ray, went out of his way to facilitate things and was very friendly. Think the finance person could had given a ..."? - erchen ? - Apr 5, 2010
"GREAT SERVICE!!! Pros: great customer service, beautiful facility Cons: cant think of one.... As a woman I was reluctant to purchase a car on my own but I was pleasantly surprised. Papas Dodge has great customer service & a beautiful facility. ..."? - nadialanoix ? - Dec 3, 2009
www.edmunds.com/dealerships/.../sales.1.newOld.html


From Google Places


Dan02 ? - Feb 21, 2012
It was a fantastic buying experience from start to finish! Dan and Ed (Finance) were a pleasure to work with, both personable and professional. I will definitely be telling my friends about my great buying experience at Papa's Dodge. And when it is time to get a new Durango next year I'll be calling Dan Arsenault. I won't waste my time going anywhere else for my next new vehicle.

Ron Foley ? - Jan 11, 2012
Garry Cwilka was a great salesman. Got me very reasonable amounts for my 2 trade-ins. Purchased a sweet 2007 Expedition Limited EL. Very happy! A+
Liked: Service, Value

Ron ? - Dec 14, 2011
I worked with Carl at Papa's on purchasing a new Wrangler 2012 Sport. Papa's and Carl were really responsive over email which helped set up the transaction. When I visited with Carl he was available and took the time to meet with me to go over the Wrangler and answer any questions. When it came time to talk numbers the dealership was willing to negotiate the sticker price. A motivated buyer and seller met and a sale was done quickly. Detailing of the Jeep upon delivery was done meticulously. They really pay attention to details. Overall a great experience.
Liked: Service, Value



Dave ? - Nov 20, 2011
I brought my Dakota in for service and I spotted a newer one and after a few days Gary Cwikla called and asked if I was interested .( I went to school with Gary) . I went down to see Gary and we talked alot about many things and not only about cars. Buying a car is a huge commitment and very stressful process. No pressure at all. We made a deal and I was confident I was getting a good price I noticed a price differential on some paperwork. They had a contract that they could have enforced-I was ready for a battle but after Gary spoke with the Powers that be ,(I bought many autos from them), PAPA'S did the RIGHT THING and honored the LOWER price.-NO HASSLE . It was great to see INTEGRITY,HONESTY ,and a willingness to satisfy a customer in a dealership this size. Thanks Gary and Sales staff for a different experience !!! Dave Cz-- Burlington

Cheryl ? - Nov 12, 2011
We had been looking for a 2012 Jeep Wrangler Sahara Unlimited with very specific options and we are a tough customer when it comes to price. We researched many, many dealerships and were willing to travel cross-country if necessary to get the exact vehicle we wanted in the price we needed to be in, and while we didn't have to travel that far, Papa's was worth the 2 and 1/2 hour drive from home for us. They had the exact Sahara Unlimited we wanted with our specific options in stock and the price was very good,Dan Arsenault started with us by email and he realized immediately that we were from a distance away and we were not going to be coming back and forth to search for a vehicle and negotiate prices. Dan gave us his best possible price and it was certainly within the best prices we had seen on this particular vehicle, we had one dealer who offered us a better price by $67 but after they offered us that price they were unable to produce a vehicle to match which was frustrating to say the least. Dan was very responsive through email, his answers to our questions were thorough and insightful and he certainly knows his product. Making the decision to go with this dealer was a big choice for us when we had many, many dealers closer to us calling and wanting business and we honestly prefer to give local business but in this case we tried and it just didn't make good financial sense...and certainly none of the dealers we worked with were as knowledgable as Dan on the product they were selling...Dan definitely went through the vehicle with us to make sure we knew how to operate the high tech toys we had in it and even made sure our bluetooth, voice commands and personal information was set in our media center for the ride home... Our experience at the dealership finance office (prepared for the usual nightmare of doing the paperwork) was just as good. They had acutally had beat our best finance offer that we had in place (which was very good actually) and got us a fantastic finance rate/term!!...typically you go into a dealership at the time of purchase and find all those things that the dealer doesn't tell you about....BUT NOT HERE!!! I haven't even mentioned how fun the actual dealership is...they have done a great job of design in this building and even our daughter and son ended enjoying being with us.... we would definitely travel down there again to purchase... Thanks Dan, it was a fun drive home and Thanks Jeff, we feel very good about the experience we had with finance. Show less
Liked: Service, Value


Lewwho ? - Nov 11, 2011
My husband and I were looking to purchase our first new vehicle together - specifically a 2012 Dodge Journey. We went to another dealership first and received nothing but insults and discourteous customer service and were very turned off from the experience. But Dan at Papa's Dodge changed that for us - he braved Winter Storm Alfred for us to view the car, and then the next day to make the purchase. He was courteous, knowledgeable about the vehicle and its components, and all around helpful. The financier Jeff was courteous as well, and answered all our questions and concerns. The whole experience was pleasant and we left their feeling as if we had become part of a Dodge family. Thanks to Dan and Jeff we have our first family car. Thanks guys!! Later, when we returned for the Simonizing, we were very pleased with the service received from Dave and the staff in the Service Department. We couldn't say enough about how grateful we are to everyone who has helped along this new "journey" :)


CMG ? - Oct 25, 2011
When I was looking into purchasing a new 2012 Wrangler Unlimited I called around to many dealerships to see when they would have them available for test drive. Jeromy was the only sales person out of the 5 dealerships I called who actually provided information on the new Wranglers with a real date. Once Papa's received one of their first 2012's Jeromy gave me a call to schedule an appointment and again was the only salesman at any of the dealerships to give me a call when the vehicle came in. I went do to Papa's to go for a test drive and Jeromy was very courteous and I felt no pressure. After test driving I explained my unique situation to Jeromy (I was looking to do a factory order with no trade and use my affiliate program discount) and all he asked for was his fair chance to quote the configuration I was looking for and provide me the best price that he could. About a week later I sent in two configurations to quote and he got back to me right away with the pricing information. The pricing he offered was excellent and I ... Show full review
Liked: Service, Value


Nmp ? - Oct 15, 2011
I was in between two different local Jeep dealerships and was looking at essentially the same used car at both dealerships when Richie B and the entire Papa's team I met won me over. Not only were they knowledgeable about their cars, they made you feel like part of the family, they were never pushy like at the other dealership and I ultimately made my car decision based on the service I received from Richie, Jeff and Ron. I would recommend them to everyone!
Liked: Service, Value



mbteitler@yahoo.com ? - Oct 11, 2011
We just leased 2 cars from Dan at Papas Dodge - he and the rest of the staff were great! We're so happy with our purchases and Dan made the experience very easy and painless. Thanks for a great experience!




Blndrews747 ? - Sep 24, 2011
Purchased a used car a while back and finally got around to writing this review. Carl my salesman was extremely friendly, knowledgeable and helpful as were both the finance managers I dealt with. The used car manager was also very helpful. Thanks Papas for a great experience!
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Response from the owner
stine2 ? - Sep 22, 2011
Just purchased a 2010 Kia Forte at an amazing price with low miles from Papa's and could not of been more pleased with my experience! John Ward was the best sales person not only I have ever had the pleasure of working with but my father felt the same way, we were so impressed with how easy he made the process. John answered all our questions honestly and never made me feel pressured. Ed from finance also was outstanding and extremely professional! Will be recommending Papa's for years to come!
Liked: Service
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Response from the owner
Cal02916 ? - Aug 23, 2011
We purchased a 2009 VW Routan that I spotted online. Jeromy was aware that we were travelling 70 miles each way to visit the dealership, and had everything ready for our arrival that evening for our 1st visit. He conducted a very thorough presentation (never blinked at the antics of twin 10yr old boys!) and coordinated discussion with sales manager. Sales team made a very strong offer for trade. Professionalism and preparation won the day. As a postscript, Ed from finance took terrific care of us. Dealership was pleasant and interesting, with the extensive car collection and diner. One of our best car-buying experiences ever - we will recommend.
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Response from the owner
Kristin Mills ? - Aug 8, 2011
My husband and I bought a 2010 Dodge Challenger from John Evans, who was by far, the most professional, honest car salesman I have ever worked with. My husband sells cars was unbelievably impressed with both John and the Sales Manager. We got a great deal on a hard to find Rallye Challenger. We've referred several people to Papa's and they've always walked away happy. My husband was so impressed with the cars that he now works for a Jeep & Dodge dealership in Charleston, SC, where we recently moved to. Chrysler has come a long way, and Papa's is a true representation of a fantastic American car dealership.
Liked: Service, Bathrooms
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Response from the owner
Eytan ? - Aug 8, 2011
I bought from Papa's Chrysler 300 in January 2009 and I've been bringing the car for service ever since. The sale, the service and the help are outstanding. I'll continue to do so and most likely will buy my next car from Papa as well.
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Response from the owner
Matthew ? - Aug 8, 2011
Fantastic! We've purchased two Jeeps with them and both times it was a pleasure. I would highly recommend Pap's Dodge Chrysler Jeep if you are in the market for a new vehicle.
Liked: Service

Making a Difference One Customer at a Time
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Matt Campagna, Garry Cwikla, Angel Ramos My Review of Papa's Dodge Chrysler Jeep: When I arrived at PaPa's Chrysler Dodge Jeep Dealership I had a rough idea of the vehicle I wanted. Matt met me and arranged for Garry to let me road test two vehicles. I felt very comfortable and did not feel that I was under any pressure. In fact, I got the notion that they were really interested in me personally and the car purchase was secondary. After long discussions on my options for financing we settled on an arrangement that had the minimum impact on my income, which really satisfied me since I'm retired. Needless to say the vehicle I finally purchased was not the first or second but a third that I road tested. I am very happy with the price I paid and do not wish that I could have bought it for less money. I think the process was a win win situation for the dealer and me the buyer. Angel, Matt, and Garry also made the final phase of my purchase which involved the selection of three items. Again no pressure, They just gave me the information an allowed me to make the decisions. When I picked up the car it was perfectly prepared and I could not find any problems. This was very important to me. Overall This was a very enjoyable experience

Papa's Dodge I want to thank Papa's for their great service. I especially want to thank Dennis Murphy as well as the courtsey driver (sorry he never gave me his name) I am from Buffalo NY I was working in ct. for a few days when the wipers quit working on my Nitro the vehicle was towed to Papa's dodge that evening and the next day I arrived to check the vehicle in and explain the problem,Dennis already had the recall notice and promised to get started right away after I told him that I would be staying at a local hotel until repairs could be completed. To my surprise the very next day he called me to say the vehicle was ready. I was working and had no way to get to the dealers,Dennis sent his courtsey van to the hotel for me,because of traffic I was over 30 mins late arriving,I called the driver and told him not to wait but to go on home...The driver would have none of that he WAITED! He did not have to but he did,meanwhile after calling Dennis he arranged to have my keys delivered to reception desk Papa's driver got me there a little after closing and with a friendly wave was gone,Dennis was still at his desk. It has been a long long time since I have enjoyed such service I only wish Papa's was in my area,he would have a loyal customer...Thanks!

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RPutala
11/21/2011 9:35:38 AM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Campagna, Bill Reudgen

My Review of Papa's Dodge Chrysler Jeep:
I am ecstatic with my new vehicle and the service I received. They made the process of buying a vehicle, quick and simple. Everything is taken car of for you and is a very quick process. I walked out the door with the keys to my new vehicle 4 hours later. Thank you sooo much!!! I will definitely buy from you again and refer everyone I know.
kbelljr
11/20/2011 9:51:28 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 3 Stars
Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeromy Berman

My Review of Papa's Dodge Chrysler Jeep:
Just bought a used 2005 Dodge Ram 1500. The truck was in excellent condition. I paid a bit more than I wanted, but it's a good truck, clean and the service was excellent. Jeremy was our sales rep and he was great to deal with.

tomlynn
11/12/2011 4:29:19 PM
Customer Service: 4 Star
Quality of Work: 4 Stars
Friendliness: 5 Stars
Overall Experience: 4 Stars
Price: 4 Stars
Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Corbin

My Review of Papa's Dodge Chrysler Jeep:
Dave anticipated our wants and needs after having a friendly discussion with us. On our second visit he had the test car ready at the front door. The test car was not exactly what we wanted, so they found just what we wanted in the area. On our pick-up of our new car it was also at the front door waiting. He explained to us all the workings of the dashboard and all our other questions.
I like the fact that he was not pushy and truly wanted us to get the car we wanted. I would strongly recommend him to anyone who was in the market for a new or used car.


ruzzofamily
11/12/2011 6:42:26 AM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Arsenault, Jeff Juaire

My Review of Papa's Dodge Chrysler Jeep:
We had been looking for a 2012 Jeep Wrangler Sahara Unlimited with very specific options and we are a tough customer when it comes to price. We researched many, many dealerships and were willing to travel cross-country if necessary to get the exact vehicle we wanted in the price we needed to be in, and while we didn't have to travel that far, Papa's was worth the 2 and 1/2 hour drive from home for us. They had the exact Sahara Unlimited we wanted with our specific options in stock and the price was very good,Dan Arsenault started with us by email and he realized immediately that we were from a distance away and we were not going to be coming back and forth to search for a vehicle and negotiate prices. Dan gave us his best possible price and it was certainly within the best prices we had seen on this particular vehicle, we had one dealer who offered us a better price by $67 but after they offered us that price they were unable to produce a vehicle to match which was frustrating to say the least.
Dan was very responsive through email, his answers to our questions were thorough and insightful and he certainly knows his product. Making the decision to go with this dealer was a big choice for us when we had many, many dealers closer to us calling and wanting business and we honestly prefer to give local business but in this case we tried and it just didn't make good financial sense...and certainly none of the dealers we worked with were as knowledgable as Dan on the product they were selling...Dan definitely went through the vehicle with us to make sure we knew how to operate the high tech toys we had in it and even made sure our bluetooth, voice commands and personal information was set in our media center for the ride home...

While we were at the dealership finance office (prepared for the usual nightmare of doing the paperwork) we found out that they acutally had beat our best finance offer that we had already in place and got us an even more fantastic finance rate/term!!...typically you go into a dealership at the time of purchase and find all those things that the dealer doesn't tell you about....BUT NOT HERE!!! We were in and done with the paperwork (even being out of state and having to do out of state paperwork) You certainly made the paperwork process the most painless experience we have ever with new cars!!

I haven't even mentioned how fun the actual dealership is...they have done a great job of design in this building and even our daughter and son ended enjoying being with us....there is true entertainment here for children: little arcade, real play area with real toys (not broken filthy toys that you don't want your child touching) diner area for goodies
I have tried to be detailed to really explain what a positive experience this was for us and give credit where it's due...we would definitely travel down there again to purchase...



laurelmarie1991
11/10/2011 1:41:41 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 4 Stars
Price: 4 Stars
Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Juaire, Bill Reudgen

My Review of Papa's Dodge Chrysler Jeep:
My experience at Papa's was definitely positive, they were honest, professional and friendly. I asked about the tires and condition of the brakes and when they were getting the car ready they put on new brakes for me.

newjeep1
11/8/2011 8:07:59 PM
Customer Service: N/AN/A
Quality of Work: N/AN/A
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richie Blancato, Matt Campagna

My Review of Papa's Dodge Chrysler Jeep:
I was really on the fence about buying a new car and had never owned a Jeep before. Working with Ritchie and Matt was a great experience to get a deal we all were pleased with. Matt went the extra distance to get a financing rate which was acceptable to us to close the deal.

It was a no pressure experience. I would return to do business with Ritchie and Matt without hesitation.


David Dunn
11/7/2011 9:16:24 AM
Customer Service: N/AN/A
Quality of Work: N/AN/A
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 4 Stars
Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Arsenault, Matt Campagna, Mark Greenblatt, Jeff Juaire

My Review of Papa's Dodge Chrysler Jeep:
My salesman and everybody that I delt with at Papa's were very professional. It was a pleasure and the dealership was fun. Good Job

cmgrant
10/24/2011 8:57:03 PM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeromy Berman

My Review of Papa's Dodge Chrysler Jeep:
When I was looking into purchasing a new 2012 Wrangler Unlimited I called around to many dealerships to see when they would have them available for test drive. Jeromy was the only sales person out of the 5 dealerships I called who actually provided information on the new Wranglers with a real date. Once Papa's received one of their first 2012's Jeromy gave me a call to schedule an appointment and again was the only salesman at any of the dealerships to give me a call when the vehicle came in. I went do to Papa's to go for a test drive and Jeromy was very courteous and I felt no pressure. After test driving I explained my unique situation to Jeromy (I was looking to do a factory order with no trade and use my affiliate program discount) and all he asked for was his fair chance to quote the configuration I was looking for and provide me the best price that he could. About a week later I sent in two configurations to quote and he got back to me right away with the pricing information. The pricing he offered was excellent and I decided to make an appointment to order right then. The ordering process was again a hassle free no pressure environment. During the ordering process I was presented with other options that were available, but with no pressure or tactics to try to get me to buy them. Once the vehicle was ordered, Jeromy provided regular updates about vehicle status, build, and transport. I was never left wondering what the status of my Jeep was because I knew as soon as there was a change I would get an e-mail. The day I went to go sign my paper work was again a no hassle experience. There was no last minuet effort to get me to purchase things I did not want. Jeromy spent time to go through the vehicles features and point out specific important things that made setting up the vehicle much easier. Even though this dealership was about an hour drive for me the quality experience they provided was way ahead of my local dealership and I will not hesitate in the future to come back to Papa's when I am in the market for another Jeep.


lindaredding
10/24/2011 3:20:40 PM
Customer Service: 5 Star
Quality of Work: N/AN/A
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Juaire, John Ward

My Review of Papa's Dodge Chrysler Jeep:
I called them last week to lease a new 2012 Jeep Liberty Sport. After having spoken to literally dozens of dealers, it was the best experience by far. Not only were their prices more competitive than any of the other dealers, they stood by everything they stated (I cannot say the same for many of those I spoke with). I dealt with John Ward who was terrific, extremely knowledgeable and walked me through the entire process. Literally less than 24 hours after speaking with him over the phone, we drove off with the exact car that we had asked for with the exact pricing that was stated. We dealt with Jeff Juaire on the finance side, signed all the papers, he again, walked us through the process, had everything ready for us, no issues. Our car was waiting for us outside ready to go when we arrived. It was a painless and extremely happy experience. I would highly recommend them to anyone looking to buy or lease a vehicle and can't wait to shop there for my next car.

krisstin2

10/20/2011 7:15:05 AM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Augie DeLa Noval

My Review of Papa's Dodge Chrysler Jeep:
I recently had my new Chrysler 200 serviced.. Everything was so quick and I was able to schedule an appointment online, which was very easy & the dealership set a personalized confirmation to me email within seconds. I will definetly scedule all my oil changes online in the future.

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nmp829

10/15/2011 8:50:13 AM
Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Richie "B" Blancato

My Review of Papa's Dodge Chrysler Jeep:
I was in between two different local Jeep dealerships and was looking at essentially the same used car at both dealerships when Richie and the entire Papa's team I met won me over. Not only were they knowledgeable about their cars, they made you feel like part of the family, they were never pushy like at the other dealership and I ultimately made my car decision based on the service I received from Richie, Jeff and Ron. I would recommend them to everyone!

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elwild

10/11/2011 1:58:04 PM
Customer Service: 5 Star
Quality of Work: N/AN/A
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeromy Berman

My Review of Papa's Dodge Chrysler Jeep:
We found Jeromy to be the most responsive sales person out of the 3 other dealerships that we contacted. Prior to even visiting the dealership we had negotiated a better price on a specific vehicle. This was important to us because time is a commodity for us and the dealership is about 45 minutes away. Once we arrived for our test drive, Jeromy allowed us to take the top down on the Jeep so that we could see the changes in the design. Overall we had an excellent experience. I would highly recommend Jeromy and this dealership to friends/family.

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lisadefreitas

10/4/2011 6:14:51 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I've been a customer of Papa's Dodge for over 15 years and have purchased 6 new vehicles from them...I wouldn't consider going anywhere else. They are honest, straight-forward, and make car buying a fun experience. Richie B is the best!
rawall
9/28/2011 6:55:25 PM


Overall Rating: 5
Customer Service: 1 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
Top-notch dealership and salesman. Great and HONEST service in a low pressure transaction and environment. No games or gimmicks. Possibly the best dealer experience I've ever had. I would recommend Jeromy and Papa's to anyone.
rara1011
9/23/2011 8:55:36 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
John went over and beyond the duties of a saesperson. He was extremely professional, honest, reliable, courteous, and helpful. He did everything to make the sale of this vehicle without any pressure. We would highly recommend Papa's Dodge to anyone looking for one of their vehicles just because of the service provided by John Ward. He is definitely an asset to their staff.
Hoganleah
8/8/2011 2:50:15 PM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I had contacted Jeromy prior to our visit and stated what I was looking for and the price I wanted to spend. I told him when we would be in and he was waiting for us with the car he had described at the price he promised. Very informative and Jim the finance manager was very informative and helpful also. I would go back again
gkroman2
7/18/2011 11:09:38 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
This was my first experience with Papas Dodge/Jeep and both Jeromy Berman (Senior Sales Associate) and Matt Campagna (Sales Manager) were very professional and made the entire process of purchasing my first new vehicle ever an wonderful experience. Not only did they give me the most competitive offer but also worked with me on some of the extra options I needed on my new Jeep. I would highly recommend Papas Dodge/Jeep and will be purchasing my next vehicle from them as well.
Sincerely,
Garry
jcfollower
7/16/2011 12:03:42 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review:
I can not say enough about how HAPPY I am with the experience I had with Papa Dodge in New Britain CT. I worked with Jeremy in sales. I called him first after seeing a car I was interested in on their web page. He was so nice to speak to, very knowledgeable about the car. He was extremely polite and so I scheduled an appt with him that night to see the car. He greeted me right away when I arrived.Jeremy explained everything about the car to me and then we took it out for the test drive. He didn't just have me take it around the block, we took it on the highway because he remembered me mentioning that I do a lot of highway driving, thus I would see how well the car handled on the highway. Jeremy worked with my budget as a single mother and we were able to come to a perfect agreeable price for the car. Jeremy's professional and upbeat attitude were so refreshing. I worked with Jeff in the finance depart. I had already been pre-approved with a loan company, but still Jeff went out of his way to see if he could get me a better interest rate. He didn't have to do this, but he went above and beyond what he had to and did this extra for me. I have been looking for a car for months. I have walked in some dealerships that treated me like I was bothering them. I actually had one roll his eyes at me. My experience at Papa Dodge was the opposite to the extreme. I probably bought one of the more inexpensive vehicles on their lot... yet I was treated as though I paid 100,00 for it. The next day I came in for detailing and was treated to breakfast. wow! I would, and have already, recommend Papa Dodge to anyone who is in the process of looking for a car. They are an exceptional dealership and I WILL go back there again! Thank you to Jeremy and Jeff for the most wonderful purchasing experience ever. God Bless!
JDSIII
7/8/2011 10:35:10 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I recently bought a new Grand Cherokee from Papa's. I worked with Jeromy Berman who was extremely helpful. He was very knowledgeable about the Jeep. He went out of his way on his day off to locate the exact Jeep that we wanted.
Jay from Berlin.
KWByrne
6/27/2011 2:32:33 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I am ordinarily allergic to car buying and dealerships, but, since I needed a new vehicle, I had to make a visit. I was lucky to work with Jeromy Berman who made the process so pain free it was actually a delightful experience. He honored every request and followed up on every detail. I highly recommend both Papa's and Jeromy.
Response from: Papa's Dodge Chrysler Jeep
Added: 6/27/2011 2:46:29 PM
Thank you so much for your kind words. We are very happy to have Jeromy as a part of our team.

dlurban1122
6/25/2011 12:30:35 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Service

I recommend this dealer: Yes

My Review:
Excellent service and nice job on the body repair! I was very pleased with Bill arranging the rental car for me. I'm very happy with the front bumper repair. Thanks...Donna
Response from: Papa's Dodge Chrysler Jeep
Added: 6/27/2011 8:06:11 AM
Donna, Thank you for the kind words about our body shop

neuram
6/8/2011 11:37:27 AM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
Bought a 2011 Ram 1500 off the lot and proceeded to change everything about it including swapping out the bumpers and repainting portions of the body. Through the two week process I worked with Papa's sales, finance, parts, body shop and lunch counter. Everyone was superb (even if they thought I was insane) and the end product was stunning. I can't imagine there are many dealers in the country let alone CT that would have followed through like these guys. Thanks to John Ward and the entire team.


1/2/2011

I recently purchased a 2011 Jeep Wrangler and I was extremely pleased by the experience at Papa's. To obtain the color and options I specifically wanted I had to order the Jeep and it arrived a week before the expected delivery time, as ordered. Dan, Angel and Mark provided excellent service throughout the process.
JFPET
Plantsville, CT

11/25/2010
I had a car that was going off lease with another dealership in December. I went to Papa's Dodge in August to look at my options for a new vehicle. I met Bill and he was very accommodating we looked at both new and used vehicles and took out several for test drives.I decided to wait until the lease was up before purching another vehicle. I came back in November and met will Bill again and we looked at the vehicle I wanted a Dodge Ram 1500, had all the options etc., I wanted and priced right. The complete process was painless from negotiating price and financing and doing all of the paper work etc. It was a pleasure doing business with Papa's Dodge. They are very upfront and above board with everything they do. No gimmicks or pressure to make a sale, I found that very refreshing. I would recommend anyone lookig to purchase or lease a vehicle to stop and visit Papa's Dodge.


Thanks
Bob Rinaldi
rar746
Wethersfield, CT

11/16/2010
I just purchased a fully loaded 2011 Jeep Grand Cherokee Overland from Papa's. I own four other vehicles including a corvette. I was totally satisfied with my buying experience. I'd done extensive research on the vehicle before coming to Papas. The sales person was very knowledgeable regarding this new model and was able to tell me about all of the technical features. I ordered the vehicle custom and it came in well in advance of what I was promised. The sales person and the managers went out of their way to make sure that I was satisfied. I was extremely impressed with their honesty and thoroughness. I was able to talk a friend of mine into purchasing the same vehicle (different color) at the same time. I love the vehicle and I'm very satisfied overall with the experience.
JJhogan
Farmington, CT

9/30/2010
After going to Genegras in East Hartford, CT and was told that while they opened at 9 am all of there sales staff would be in a meeting until 10ish. It was also highly commended that you have an appointment.As we have 4 children appointments don't always work for us. We drove out to New Britain, after walking the lot and finding great deal on a pre-owned mini van, Bill came out and greeted us with a friendly smile. Answering all of our question about the van, we took a drive. He took us through all of the buying options. Bills straight foward no game apporch made my boyfriend and I choice so easy. After thinking about it and visiting one other dealer, we came back to Papa Dodge and where we met Angel. He made the loan and paperwork process stress free and fast. Both guys knowledge and professionalism about the process and vehicle made us feel we were making the right choice. I would tell all my family and friends to go see Bill and Angel at Papa Doage in New Britain! The best team and car dealer in CT!!! We will never shop anywhere eles again.
Thank you both again
Brandi Hirsch & Michael Cichowicz
AND ALL THE KIDS
WE LOVE OUR NEW VAN !!!!!
Brandi8446
East Hartford, CT

9/11/2010
My wife and I had been searching for our next vehicle (2005 Dodge Magnum RT) for some time, and knew exactly what we wanted before contacting Papa's. We had never heard of them before, being from MA, and weren't really sure we wanted to take the trip to an out of State dealer. After getting the run around from several dealers we decided to take the leap and contact them after seeing the exact car we were looking for advertised on their website (an '05 with only 9k miles!!). Half expecting to hear that it was sold, we made the call. My wife spoke with Noel, who let us know he would be waiting for us to arrive. When we got there, I was pleasantly surprised. If you're a car enthusiast, you will REALLY enjoy the atmosphere here. Several classic and modern day muscle cars to oogle over, but I digress. Noel took us on two separate test drives, and allowed us plenty of time to discuss our potential purchase in private, with zero pressure. He offered us a fair amount for our trade in, and after all was said and done, we were satisfied with the trade allowance AND the final purchase price of the vehicle. Next we were introduced to Angel in finance. Happy with the price of the vehicle, my wife and I were now both ready for the BS to begin, as "IT" seemed to not have started as of yet. Not the case. Although we were prepared to arrange financing at a low rate through out credit union, Angel found us an even lower rate with the same terms. He went over warranty options in a very honest, straightforward manner and was very patient with us. At the conclusion of the sale, he handed us all of our paperwork which was very well organized, neatly written, and easily understandable. We left the dealership that day in our new (to us) RT!!

I would send friends, family, and any performance car enthusiast to Papas to purchase a new or used vehicle without a second thought. The entire process was very enjoyable and I WILL return there to purchase my next vehicle. They have my business, even though I am 2 hours away and out of State. I have never been able to say that about another dealer.
jeffmsp76
Lockport, NY

9/9/2010
the service department at papas dodge is the very very best in Connecticut..They are very respectful of the customers and their needs...They have and always have put me and my husband first... clean and roomy waiting rooms. The price is always right...
REBEL RITA
Berlin, CT

8/25/2010
The SALES Associate William Reudgen was very helpfull with the purchase of my new jeepPatriot. Im always treated very nice by everyone at Papa's Dodge Your Showroom is very neat and clean and i will bring my new truck for service when it is time .Thanks Brian Petit
bjpetit
Farmington, CT

8/25/2010
The first thing that anyone notices when arriving at Papa?s Dodge is the décor and size of the show room. The merging of a modern facility with consent reminders of their past bring out memories of ones youth when American big blocks ruled the road ways. The large airy showroom proudly displayed each model with enough room to compare and comfortably evaluate your purchase.

My sales person, William Reudgen could not have been friendlier and more knowledgeable. I entered the dealership having already researched Papa?s stock of Challengers; I was quickly taken to several that I showed interested in. Bill NEVER once tried to pursued me into a purchase, model or price range that I was not interested in.

Mark Greenblatt worked fairly and quickly with my trade and allowed me to drive the car several miles to show my wife. Papa?s treated me and my purchase with respect and fairness and I would recommend Papa?s to anyone interested in a Chrysler product.

RD Gray
New Britain, CT

8/13/2010
When I arrived at PaPa's Chrysler Dodge Jeep Dealership I had a rough idea of the vehicle I wanted. Matt met me and arranged for Garry to let me road test two vehicles. I felt very comfortable and did not feel that I was under any pressure. In fact, I got the notion that they were really interested in me personally and the car purchase was secondary. After long discussions on my options for financing we settled on an arrangement that had the minimum impact on my income, which really satisfied me since I'am retired. Needless to say the vehicle I finally purchased was not the first or second but a third that I road tested. I am very happy with the price I paid and do not wish that I could have bought it for less money. I think the process was a win win situation for the dealer and me the buyer. Angel, Matt, and Garry also made the final phase of my purchase which involved the selection of three items. Again no pressure, They just gave me the information an allowed me to make the decisions. When I picked up the car it was perfectly prepared and I could not find any problems. This was very important to me. Overall This was a very enjoyabe experience.
alexwsocquet
Wallingford, CT

7/22/2010
By far, it was the best experience I have had at a car dealership. Noel was extremely friendly and helpful. He laid out the facts about the car, good and bad. He was straight forward with the price and didn't play games. Not only did he take my mother and I out on two separate test drives, he also gave me a crash course lesson on driving a standard in the parking lot and offered his help in the future. I really enjoyed the experience and I would recommend Papa's and Noel for anyone looking to purchase a car.
jessicam.long
Uncasville, CT

1/2/2011
I recently purchased a 2011 Jeep Wrangler and I was extremely pleased by the experience at Papa's. To obtain the color and options I specifically wanted I had to order the Jeep and it arrived a week before the expected delivery time, as ordered. Dan, Angel and Mark provided excellent service throughout the process.
JFPET
Plantsville, CT

11/25/2010
I had a car that was going off lease with another dealership in December. I went to Papa's Dodge in August to look at my options for a new vehicle. I met Bill and he was very accommodating we looked at both new and used vehicles and took out several for test drives.I decided to wait until the lease was up before purching another vehicle. I came back in November and met will Bill again and we looked at the vehicle I wanted a Dodge Ram 1500, had all the options etc., I wanted and priced right. The complete process was painless from negotiating price and financing and doing all of the paper work etc. It was a pleasure doing business with Papa's Dodge. They are very upfront and above board with everything they do. No gimmicks or pressure to make a sale, I found that very refreshing. I would recommend anyone lookig to purchase or lease a vehicle to stop and visit Papa's Dodge.


Thanks
Bob Rinaldi
rar746
Wethersfield, CT

11/16/2010
I just purchased a fully loaded 2011 Jeep Grand Cherokee Overland from Papa's. I own four other vehicles including a corvette. I was totally satisfied with my buying experience. I'd done extensive research on the vehicle before coming to Papas. The sales person was very knowledgeable regarding this new model and was able to tell me about all of the technical features. I ordered the vehicle custom and it came in well in advance of what I was promised. The sales person and the managers went out of their way to make sure that I was satisfied. I was extremely impressed with their honesty and thoroughness. I was able to talk a friend of mine into purchasing the same vehicle (different color) at the same time. I love the vehicle and I'm very satisfied overall with the experience.
JJhogan
Farmington, CT

9/30/2010
After going to Genegras in East Hartford, CT and was told that while they opened at 9 am all of there sales staff would be in a meeting until 10ish. It was also highly commended that you have an appointment.As we have 4 children appointments don't always work for us. We drove out to New Britain, after walking the lot and finding great deal on a pre-owned mini van, Bill came out and greeted us with a friendly smile. Answering all of our question about the van, we took a drive. He took us through all of the buying options. Bills straight foward no game apporch made my boyfriend and I choice so easy. After thinking about it and visiting one other dealer, we came back to Papa Dodge and where we met Angel. He made the loan and paperwork process stress free and fast. Both guys knowledge and professionalism about the process and vehicle made us feel we were making the right choice. I would tell all my family and friends to go see Bill and Angel at Papa Doage in New Britain! The best team and car dealer in CT!!! We will never shop anywhere eles again.
Thank you both again
Brandi Hirsch & Michael Cichowicz
AND ALL THE KIDS
WE LOVE OUR NEW VAN !!!!!
Brandi8446
East Hartford, CT

9/11/2010
My wife and I had been searching for our next vehicle (2005 Dodge Magnum RT) for some time, and knew exactly what we wanted before contacting Papa's. We had never heard of them before, being from MA, and weren't really sure we wanted to take the trip to an out of State dealer. After getting the run around from several dealers we decided to take the leap and contact them after seeing the exact car we were looking for advertised on their website (an '05 with only 9k miles!!). Half expecting to hear that it was sold, we made the call. My wife spoke with Noel, who let us know he would be waiting for us to arrive. When we got there, I was pleasantly surprised. If you're a car enthusiast, you will REALLY enjoy the atmosphere here. Several classic and modern day muscle cars to oogle over, but I digress. Noel took us on two separate test drives, and allowed us plenty of time to discuss our potential purchase in private, with zero pressure. He offered us a fair amount for our trade in, and after all was said and done, we were satisfied with the trade allowance AND the final purchase price of the vehicle. Next we were introduced to Angel in finance. Happy with the price of the vehicle, my wife and I were now both ready for the BS to begin, as "IT" seemed to not have started as of yet. Not the case. Although we were prepared to arrange financing at a low rate through out credit union, Angel found us an even lower rate with the same terms. He went over warranty options in a very honest, straightforward manner and was very patient with us. At the conclusion of the sale, he handed us all of our paperwork which was very well organized, neatly written, and easily understandable. We left the dealership that day in our new (to us) RT!!

I would send friends, family, and any performance car enthusiast to Papas to purchase a new or used vehicle without a second thought. The entire process was very enjoyable and I WILL return there to purchase my next vehicle. They have my business, even though I am 2 hours away and out of State. I have never been able to say that about another dealer.
jeffmsp76
Lockport, NY

9/9/2010
the service department at papas dodge is the very very best in Connecticut..They are very respectful of the customers and their needs...They have and always have put me and my husband first... clean and roomy waiting rooms. The price is always right...
REBEL RITA
Berlin, CT

8/25/2010
The SALES Associate William Reudgen was very helpfull with the purchase of my new jeepPatriot. Im always treated very nice by everyone at Papa's Dodge Your Showroom is very neat and clean and i will bring my new truck for service when it is time .Thanks Brian Petit
bjpetit
Farmington, CT

8/25/2010
The first thing that anyone notices when arriving at Papa?s Dodge is the décor and size of the show room. The merging of a modern facility with consent reminders of their past bring out memories of ones youth when American big blocks ruled the road ways. The large airy showroom proudly displayed each model with enough room to compare and comfortably evaluate your purchase.

My sales person, William Reudgen could not have been friendlier and more knowledgeable. I entered the dealership having already researched Papa?s stock of Challengers; I was quickly taken to several that I showed interested in. Bill NEVER once tried to pursued me into a purchase, model or price range that I was not interested in.

Mark Greenblatt worked fairly and quickly with my trade and allowed me to drive the car several miles to show my wife. Papa?s treated me and my purchase with respect and fairness and I would recommend Papa?s to anyone interested in a Chrysler product.

RD Gray
New Britain, CT

8/13/2010
When I arrived at PaPa's Chrysler Dodge Jeep Dealership I had a rough idea of the vehicle I wanted. Matt met me and arranged for Garry to let me road test two vehicles. I felt very comfortable and did not feel that I was under any pressure. In fact, I got the notion that they were really interested in me personally and the car purchase was secondary. After long discussions on my options for financing we settled on an arrangement that had the minimum impact on my income, which really satisfied me since I'am retired. Needless to say the vehicle I finally purchased was not the first or second but a third that I road tested. I am very happy with the price I paid and do not wish that I could have bought it for less money. I think the process was a win win situation for the dealer and me the buyer. Angel, Matt, and Garry also made the final phase of my purchase which involved the selection of three items. Again no pressure, They just gave me the information an allowed me to make the decisions. When I picked up the car it was perfectly prepared and I could not find any problems. This was very important to me. Overall This was a very enjoyabe experience.
alexwsocquet
Wallingford, CT

7/22/2010
By far, it was the best experience I have had at a car dealership. Noel was extremely friendly and helpful. He laid out the facts about the car, good and bad. He was straight forward with the price and didn't play games. Not only did he take my mother and I out on two separate test drives, he also gave me a crash course lesson on driving a standard in the parking lot and offered his help in the future. I really enjoyed the experience and I would recommend Papa's and Noel for anyone looking to purchase a car.
jessicam.long
Uncasville, CT

1/2/2011
I recently purchased a 2011 Jeep Wrangler and I was extremely pleased by the experience at Papa's. To obtain the color and options I specifically wanted I had to order the Jeep and it arrived a week before the expected delivery time, as ordered. Dan, Angel and Mark provided excellent service throughout the process.
JFPET
Plantsville, CT

11/25/2010
I had a car that was going off lease with another dealership in December. I went to Papa's Dodge in August to look at my options for a new vehicle. I met Bill and he was very accommodating we looked at both new and used vehicles and took out several for test drives.I decided to wait until the lease was up before purching another vehicle. I came back in November and met will Bill again and we looked at the vehicle I wanted a Dodge Ram 1500, had all the options etc., I wanted and priced right. The complete process was painless from negotiating price and financing and doing all of the paper work etc. It was a pleasure doing business with Papa's Dodge. They are very upfront and above board with everything they do. No gimmicks or pressure to make a sale, I found that very refreshing. I would recommend anyone lookig to purchase or lease a vehicle to stop and visit Papa's Dodge.


Thanks
Bob Rinaldi
rar746
Wethersfield, CT

11/16/2010
I just purchased a fully loaded 2011 Jeep Grand Cherokee Overland from Papa's. I own four other vehicles including a corvette. I was totally satisfied with my buying experience. I'd done extensive research on the vehicle before coming to Papas. The sales person was very knowledgeable regarding this new model and was able to tell me about all of the technical features. I ordered the vehicle custom and it came in well in advance of what I was promised. The sales person and the managers went out of their way to make sure that I was satisfied. I was extremely impressed with their honesty and thoroughness. I was able to talk a friend of mine into purchasing the same vehicle (different color) at the same time. I love the vehicle and I'm very satisfied overall with the experience.
JJhogan
Farmington, CT

9/30/2010
After going to Genegras in East Hartford, CT and was told that while they opened at 9 am all of there sales staff would be in a meeting until 10ish. It was also highly commended that you have an appointment.As we have 4 children appointments don't always work for us. We drove out to New Britain, after walking the lot and finding great deal on a pre-owned mini van, Bill came out and greeted us with a friendly smile. Answering all of our question about the van, we took a drive. He took us through all of the buying options. Bills straight foward no game apporch made my boyfriend and I choice so easy. After thinking about it and visiting one other dealer, we came back to Papa Dodge and where we met Angel. He made the loan and paperwork process stress free and fast. Both guys knowledge and professionalism about the process and vehicle made us feel we were making the right choice. I would tell all my family and friends to go see Bill and Angel at Papa Doage in New Britain! The best team and car dealer in CT!!! We will never shop anywhere eles again.
Thank you both again
Brandi Hirsch & Michael Cichowicz
AND ALL THE KIDS
WE LOVE OUR NEW VAN !!!!!
Brandi8446
East Hartford, CT

9/11/2010
My wife and I had been searching for our next vehicle (2005 Dodge Magnum RT) for some time, and knew exactly what we wanted before contacting Papa's. We had never heard of them before, being from MA, and weren't really sure we wanted to take the trip to an out of State dealer. After getting the run around from several dealers we decided to take the leap and contact them after seeing the exact car we were looking for advertised on their website (an '05 with only 9k miles!!). Half expecting to hear that it was sold, we made the call. My wife spoke with Noel, who let us know he would be waiting for us to arrive. When we got there, I was pleasantly surprised. If you're a car enthusiast, you will REALLY enjoy the atmosphere here. Several classic and modern day muscle cars to oogle over, but I digress. Noel took us on two separate test drives, and allowed us plenty of time to discuss our potential purchase in private, with zero pressure. He offered us a fair amount for our trade in, and after all was said and done, we were satisfied with the trade allowance AND the final purchase price of the vehicle. Next we were introduced to Angel in finance. Happy with the price of the vehicle, my wife and I were now both ready for the BS to begin, as "IT" seemed to not have started as of yet. Not the case. Although we were prepared to arrange financing at a low rate through out credit union, Angel found us an even lower rate with the same terms. He went over warranty options in a very honest, straightforward manner and was very patient with us. At the conclusion of the sale, he handed us all of our paperwork which was very well organized, neatly written, and easily understandable. We left the dealership that day in our new (to us) RT!!

I would send friends, family, and any performance car enthusiast to Papas to purchase a new or used vehicle without a second thought. The entire process was very enjoyable and I WILL return there to purchase my next vehicle. They have my business, even though I am 2 hours away and out of State. I have never been able to say that about another dealer.
jeffmsp76
Lockport, NY

9/9/2010
the service department at papas dodge is the very very best in Connecticut..They are very respectful of the customers and their needs...They have and always have put me and my husband first... clean and roomy waiting rooms. The price is always right...
REBEL RITA
Berlin, CT

8/25/2010
The SALES Associate William Reudgen was very helpfull with the purchase of my new jeepPatriot. Im always treated very nice by everyone at Papa's Dodge Your Showroom is very neat and clean and i will bring my new truck for service when it is time .Thanks Brian Petit
bjpetit
Farmington, CT

8/25/2010
The first thing that anyone notices when arriving at Papa?s Dodge is the décor and size of the show room. The merging of a modern facility with consent reminders of their past bring out memories of ones youth when American big blocks ruled the road ways. The large airy showroom proudly displayed each model with enough room to compare and comfortably evaluate your purchase.

My sales person, William Reudgen could not have been friendlier and more knowledgeable. I entered the dealership having already researched Papa?s stock of Challengers; I was quickly taken to several that I showed interested in. Bill NEVER once tried to pursued me into a purchase, model or price range that I was not interested in.

Mark Greenblatt worked fairly and quickly with my trade and allowed me to drive the car several miles to show my wife. Papa?s treated me and my purchase with respect and fairness and I would recommend Papa?s to anyone interested in a Chrysler product.

RD Gray
New Britain, CT

8/13/2010
When I arrived at PaPa's Chrysler Dodge Jeep Dealership I had a rough idea of the vehicle I wanted. Matt met me and arranged for Garry to let me road test two vehicles. I felt very comfortable and did not feel that I was under any pressure. In fact, I got the notion that they were really interested in me personally and the car purchase was secondary. After long discussions on my options for financing we settled on an arrangement that had the minimum impact on my income, which really satisfied me since I'am retired. Needless to say the vehicle I finally purchased was not the first or second but a third that I road tested. I am very happy with the price I paid and do not wish that I could have bought it for less money. I think the process was a win win situation for the dealer and me the buyer. Angel, Matt, and Garry also made the final phase of my purchase which involved the selection of three items. Again no pressure, They just gave me the information an allowed me to make the decisions. When I picked up the car it was perfectly prepared and I could not find any problems. This was very important to me. Overall This was a very enjoyabe experience.
alexwsocquet
Wallingford, CT

7/22/2010
By far, it was the best experience I have had at a car dealership. Noel was extremely friendly and helpful. He laid out the facts about the car, good and bad. He was straight forward with the price and didn't play games. Not only did he take my mother and I out on two separate test drives, he also gave me a crash course lesson on driving a standard in the parking lot and offered his help in the future. I really enjoyed the experience and I would recommend Papa's and Noel for anyone looking to purchase a car.
jessicam.long
Uncasville, CT

1/2/2011
I recently purchased a 2011 Jeep Wrangler and I was extremely pleased by the experience at Papa's. To obtain the color and options I specifically wanted I had to order the Jeep and it arrived a week before the expected delivery time, as ordered. Dan, Angel and Mark provided excellent service throughout the process.
JFPET
Plantsville, CT

11/25/2010
I had a car that was going off lease with another dealership in December. I went to Papa's Dodge in August to look at my options for a new vehicle. I met Bill and he was very accommodating we looked at both new and used vehicles and took out several for test drives.I decided to wait until the lease was up before purching another vehicle. I came back in November and met will Bill again and we looked at the vehicle I wanted a Dodge Ram 1500, had all the options etc., I wanted and priced right. The complete process was painless from negotiating price and financing and doing all of the paper work etc. It was a pleasure doing business with Papa's Dodge. They are very upfront and above board with everything they do. No gimmicks or pressure to make a sale, I found that very refreshing. I would recommend anyone lookig to purchase or lease a vehicle to stop and visit Papa's Dodge.


Thanks
Bob Rinaldi
rar746
Wethersfield, CT

11/16/2010
I just purchased a fully loaded 2011 Jeep Grand Cherokee Overland from Papa's. I own four other vehicles including a corvette. I was totally satisfied with my buying experience. I'd done extensive research on the vehicle before coming to Papas. The sales person was very knowledgeable regarding this new model and was able to tell me about all of the technical features. I ordered the vehicle custom and it came in well in advance of what I was promised. The sales person and the managers went out of their way to make sure that I was satisfied. I was extremely impressed with their honesty and thoroughness. I was able to talk a friend of mine into purchasing the same vehicle (different color) at the same time. I love the vehicle and I'm very satisfied overall with the experience.
JJhogan
Farmington, CT

9/30/2010
After going to Genegras in East Hartford, CT and was told that while they opened at 9 am all of there sales staff would be in a meeting until 10ish. It was also highly commended that you have an appointment.As we have 4 children appointments don't always work for us. We drove out to New Britain, after walking the lot and finding great deal on a pre-owned mini van, Bill came out and greeted us with a friendly smile. Answering all of our question about the van, we took a drive. He took us through all of the buying options. Bills straight foward no game apporch made my boyfriend and I choice so easy. After thinking about it and visiting one other dealer, we came back to Papa Dodge and where we met Angel. He made the loan and paperwork process stress free and fast. Both guys knowledge and professionalism about the process and vehicle made us feel we were making the right choice. I would tell all my family and friends to go see Bill and Angel at Papa Doage in New Britain! The best team and car dealer in CT!!! We will never shop anywhere eles again.
Thank you both again
Brandi Hirsch & Michael Cichowicz
AND ALL THE KIDS
WE LOVE OUR NEW VAN !!!!!
Brandi8446
East Hartford, CT

9/11/2010
My wife and I had been searching for our next vehicle (2005 Dodge Magnum RT) for some time, and knew exactly what we wanted before contacting Papa's. We had never heard of them before, being from MA, and weren't really sure we wanted to take the trip to an out of State dealer. After getting the run around from several dealers we decided to take the leap and contact them after seeing the exact car we were looking for advertised on their website (an '05 with only 9k miles!!). Half expecting to hear that it was sold, we made the call. My wife spoke with Noel, who let us know he would be waiting for us to arrive. When we got there, I was pleasantly surprised. If you're a car enthusiast, you will REALLY enjoy the atmosphere here. Several classic and modern day muscle cars to oogle over, but I digress. Noel took us on two separate test drives, and allowed us plenty of time to discuss our potential purchase in private, with zero pressure. He offered us a fair amount for our trade in, and after all was said and done, we were satisfied with the trade allowance AND the final purchase price of the vehicle. Next we were introduced to Angel in finance. Happy with the price of the vehicle, my wife and I were now both ready for the BS to begin, as "IT" seemed to not have started as of yet. Not the case. Although we were prepared to arrange financing at a low rate through out credit union, Angel found us an even lower rate with the same terms. He went over warranty options in a very honest, straightforward manner and was very patient with us. At the conclusion of the sale, he handed us all of our paperwork which was very well organized, neatly written, and easily understandable. We left the dealership that day in our new (to us) RT!!

I would send friends, family, and any performance car enthusiast to Papas to purchase a new or used vehicle without a second thought. The entire process was very enjoyable and I WILL return there to purchase my next vehicle. They have my business, even though I am 2 hours away and out of State. I have never been able to say that about another dealer.
jeffmsp76
Lockport, NY

9/9/2010
the service department at papas dodge is the very very best in Connecticut..They are very respectful of the customers and their needs...They have and always have put me and my husband first... clean and roomy waiting rooms. The price is always right...
REBEL RITA
Berlin, CT

8/25/2010
The SALES Associate William Reudgen was very helpfull with the purchase of my new jeepPatriot. Im always treated very nice by everyone at Papa's Dodge Your Showroom is very neat and clean and i will bring my new truck for service when it is time .Thanks Brian Petit
bjpetit
Farmington, CT

8/25/2010
The first thing that anyone notices when arriving at Papa?s Dodge is the décor and size of the show room. The merging of a modern facility with consent reminders of their past bring out memories of ones youth when American big blocks ruled the road ways. The large airy showroom proudly displayed each model with enough room to compare and comfortably evaluate your purchase.

My sales person, William Reudgen could not have been friendlier and more knowledgeable. I entered the dealership having already researched Papa?s stock of Challengers; I was quickly taken to several that I showed interested in. Bill NEVER once tried to pursued me into a purchase, model or price range that I was not interested in.

Mark Greenblatt worked fairly and quickly with my trade and allowed me to drive the car several miles to show my wife. Papa?s treated me and my purchase with respect and fairness and I would recommend Papa?s to anyone interested in a Chrysler product.

RD Gray
New Britain, CT

8/13/2010
When I arrived at PaPa's Chrysler Dodge Jeep Dealership I had a rough idea of the vehicle I wanted. Matt met me and arranged for Garry to let me road test two vehicles. I felt very comfortable and did not feel that I was under any pressure. In fact, I got the notion that they were really interested in me personally and the car purchase was secondary. After long discussions on my options for financing we settled on an arrangement that had the minimum impact on my income, which really satisfied me since I'am retired. Needless to say the vehicle I finally purchased was not the first or second but a third that I road tested. I am very happy with the price I paid and do not wish that I could have bought it for less money. I think the process was a win win situation for the dealer and me the buyer. Angel, Matt, and Garry also made the final phase of my purchase which involved the selection of three items. Again no pressure, They just gave me the information an allowed me to make the decisions. When I picked up the car it was perfectly prepared and I could not find any problems. This was very important to me. Overall This was a very enjoyabe experience.
alexwsocquet
Wallingford, CT

7/22/2010
By far, it was the best experience I have had at a car dealership. Noel was extremely friendly and helpful. He laid out the facts about the car, good and bad. He was straight forward with the price and didn't play games. Not only did he take my mother and I out on two separate test drives, he also gave me a crash course lesson on driving a standard in the parking lot and offered his help in the future. I really enjoyed the experience and I would recommend Papa's and Noel for anyone looking to purchase a car.
jessicam.long
Uncasville, CT

1/2/2011
I recently purchased a 2011 Jeep Wrangler and I was extremely pleased by the experience at Papa's. To obtain the color and options I specifically wanted I had to order the Jeep and it arrived a week before the expected delivery time, as ordered. Dan, Angel and Mark provided excellent service throughout the process.
JFPET
Plantsville, CT

11/25/2010
I had a car that was going off lease with another dealership in December. I went to Papa's Dodge in August to look at my options for a new vehicle. I met Bill and he was very accommodating we looked at both new and used vehicles and took out several for test drives.I decided to wait until the lease was up before purching another vehicle. I came back in November and met will Bill again and we looked at the vehicle I wanted a Dodge Ram 1500, had all the options etc., I wanted and priced right. The complete process was painless from negotiating price and financing and doing all of the paper work etc. It was a pleasure doing business with Papa's Dodge. They are very upfront and above board with everything they do. No gimmicks or pressure to make a sale, I found that very refreshing. I would recommend anyone lookig to purchase or lease a vehicle to stop and visit Papa's Dodge.


Thanks
Bob Rinaldi
rar746
Wethersfield, CT

11/16/2010
I just purchased a fully loaded 2011 Jeep Grand Cherokee Overland from Papa's. I own four other vehicles including a corvette. I was totally satisfied with my buying experience. I'd done extensive research on the vehicle before coming to Papas. The sales person was very knowledgeable regarding this new model and was able to tell me about all of the technical features. I ordered the vehicle custom and it came in well in advance of what I was promised. The sales person and the managers went out of their way to make sure that I was satisfied. I was extremely impressed with their honesty and thoroughness. I was able to talk a friend of mine into purchasing the same vehicle (different color) at the same time. I love the vehicle and I'm very satisfied overall with the experience.
JJhogan
Farmington, CT

9/30/2010
After going to Genegras in East Hartford, CT and was told that while they opened at 9 am all of there sales staff would be in a meeting until 10ish. It was also highly commended that you have an appointment.As we have 4 children appointments don't always work for us. We drove out to New Britain, after walking the lot and finding great deal on a pre-owned mini van, Bill came out and greeted us with a friendly smile. Answering all of our question about the van, we took a drive. He took us through all of the buying options. Bills straight foward no game apporch made my boyfriend and I choice so easy. After thinking about it and visiting one other dealer, we came back to Papa Dodge and where we met Angel. He made the loan and paperwork process stress free and fast. Both guys knowledge and professionalism about the process and vehicle made us feel we were making the right choice. I would tell all my family and friends to go see Bill and Angel at Papa Doage in New Britain! The best team and car dealer in CT!!! We will never shop anywhere eles again.
Thank you both again
Brandi Hirsch & Michael Cichowicz
AND ALL THE KIDS
WE LOVE OUR NEW VAN !!!!!
Brandi8446
East Hartford, CT

9/11/2010
My wife and I had been searching for our next vehicle (2005 Dodge Magnum RT) for some time, and knew exactly what we wanted before contacting Papa's. We had never heard of them before, being from MA, and weren't really sure we wanted to take the trip to an out of State dealer. After getting the run around from several dealers we decided to take the leap and contact them after seeing the exact car we were looking for advertised on their website (an '05 with only 9k miles!!). Half expecting to hear that it was sold, we made the call. My wife spoke with Noel, who let us know he would be waiting for us to arrive. When we got there, I was pleasantly surprised. If you're a car enthusiast, you will REALLY enjoy the atmosphere here. Several classic and modern day muscle cars to oogle over, but I digress. Noel took us on two separate test drives, and allowed us plenty of time to discuss our potential purchase in private, with zero pressure. He offered us a fair amount for our trade in, and after all was said and done, we were satisfied with the trade allowance AND the final purchase price of the vehicle. Next we were introduced to Angel in finance. Happy with the price of the vehicle, my wife and I were now both ready for the BS to begin, as "IT" seemed to not have started as of yet. Not the case. Although we were prepared to arrange financing at a low rate through out credit union, Angel found us an even lower rate with the same terms. He went over warranty options in a very honest, straightforward manner and was very patient with us. At the conclusion of the sale, he handed us all of our paperwork which was very well organized, neatly written, and easily understandable. We left the dealership that day in our new (to us) RT!!

I would send friends, family, and any performance car enthusiast to Papas to purchase a new or used vehicle without a second thought. The entire process was very enjoyable and I WILL return there to purchase my next vehicle. They have my business, even though I am 2 hours away and out of State. I have never been able to say that about another dealer.
jeffmsp76
Lockport, NY

9/9/2010
the service department at papas dodge is the very very best in Connecticut..They are very respectful of the customers and their needs...They have and always have put me and my husband first... clean and roomy waiting rooms. The price is always right...
REBEL RITA
Berlin, CT

8/25/2010
The SALES Associate William Reudgen was very helpfull with the purchase of my new jeepPatriot. Im always treated very nice by everyone at Papa's Dodge Your Showroom is very neat and clean and i will bring my new truck for service when it is time .Thanks Brian Petit
bjpetit
Farmington, CT

8/25/2010
The first thing that anyone notices when arriving at Papa?s Dodge is the décor and size of the show room. The merging of a modern facility with consent reminders of their past bring out memories of ones youth when American big blocks ruled the road ways. The large airy showroom proudly displayed each model with enough room to compare and comfortably evaluate your purchase.

My sales person, William Reudgen could not have been friendlier and more knowledgeable. I entered the dealership having already researched Papa?s stock of Challengers; I was quickly taken to several that I showed interested in. Bill NEVER once tried to pursued me into a purchase, model or price range that I was not interested in.

Mark Greenblatt worked fairly and quickly with my trade and allowed me to drive the car several miles to show my wife. Papa?s treated me and my purchase with respect and fairness and I would recommend Papa?s to anyone interested in a Chrysler product.

RD Gray
New Britain, CT

8/13/2010
When I arrived at PaPa's Chrysler Dodge Jeep Dealership I had a rough idea of the vehicle I wanted. Matt met me and arranged for Garry to let me road test two vehicles. I felt very comfortable and did not feel that I was under any pressure. In fact, I got the notion that they were really interested in me personally and the car purchase was secondary. After long discussions on my options for financing we settled on an arrangement that had the minimum impact on my income, which really satisfied me since I'am retired. Needless to say the vehicle I finally purchased was not the first or second but a third that I road tested. I am very happy with the price I paid and do not wish that I could have bought it for less money. I think the process was a win win situation for the dealer and me the buyer. Angel, Matt, and Garry also made the final phase of my purchase which involved the selection of three items. Again no pressure, They just gave me the information an allowed me to make the decisions. When I picked up the car it was perfectly prepared and I could not find any problems. This was very important to me. Overall This was a very enjoyabe experience.
alexwsocquet
Wallingford, CT

7/22/2010
By far, it was the best experience I have had at a car dealership. Noel was extremely friendly and helpful. He laid out the facts about the car, good and bad. He was straight forward with the price and didn't play games. Not only did he take my mother and I out on two separate test drives, he also gave me a crash course lesson on driving a standard in the parking lot and offered his help in the future. I really enjoyed the experience and I would recommend Papa's and Noel for anyone looking to purchase a car.
jessicam.long
Uncasville, CT